Privacy Policy

Updated 1 month ago

Effective Date: 1 April 2025
Last Updated: 1 April 2025

Monitorix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services available at https://monitorix.net.

1. Information We Collect

a. Account Information

  • Name

  • Email address

  • Billing information (via third-party payment processors)

b. Usage Data

  • IP address

  • Browser type and version

  • Time zone and location

  • Device and operating system

  • Pages visited and actions taken

c. Monitoring Data

  • URLs, IPs, ports, and endpoints you choose to monitor

  • Performance metrics (uptime, latency, SSL status, etc.)

2. How We Use Your Data

We use your data to:

  • Provide and improve our services

  • Notify you about status alerts or outages

  • Manage your account

  • Communicate important updates

  • Comply with legal requirements

3. How We Share Information

We do not sell or rent your personal data.

We may share information with:

  • Trusted service providers (e.g. hosting, email delivery, payment processing)

  • Legal authorities if required to comply with applicable laws

4. Data Security

  • Data is encrypted and stored on secure servers

  • Access is restricted to authorized personnel

  • Regular security reviews and backups are conducted

5. Cookies

We use cookies to:

  • Maintain secure sessions

  • Analyze site usage

  • Improve user experience

You can disable cookies via your browser settings.

6. Your Rights

Depending on your jurisdiction, you may request to:

  • Access, correct, or delete your personal data

  • Object to or restrict data processing

  • Withdraw consent

Contact us at [email protected] for any privacy-related requests.

7. Data Retention

We retain user data only as long as needed for operational and legal purposes.

8. Third-Party Services

Our website may include links to external websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have any questions, contact us:
📧 [email protected]
🌐 https://monitorix.net